Despite the increasing popularity of reporting and business intelligence system, effectiveness of decision support system remains unproven. The Xpert Analytics engine provides better confidence level in decision making activities. It gathers and presents comparative revenue and sales between two periods.
Xpert Analytics engine captures user behaviour and provides real-time analysis for decision making. It consists of:
Survey Engine: can be used for conducting survey to know user behaviour and as well educating subscribers about mobile money services.
Survey tool can distribute surveys, view responses and view overall statistics in user friendly GUI. User provides response over interactive USSD session.
Decision Support Engine: helps top management for decision making It can also run independently and fit on top of any other mobile money system.
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